Ok, so this is an experiment. I went to an AI workshop and learned how to add an AI chatbot to my website. 'Argh' I hear you cry that's a terrible idea, what about the personal service? Well, that's very much still here. This is me John, typing this post as a human, and I'm well aware that the human element is key to good communication and good design. That's a constant.
This is an experiment, so see if it can help around the edges of things I get asked a lot. "How much" and "how long will it take", are questions I get asked a lot, but it's not just that. I don't like chatbots. So I wondered how I could change my own opinion, and the answer I came up with was to add character.
By giving it a character and a name, I'm hoping to soften the edges and make interaction easier. I could be wrong, I've read how AI is both a great new tool, and the end of the world, and I think it's better to understand it than not.
I've used CodyAI, and trained it on my own content, and wrote a big post on tone of voice, what to say and what not to say, and trained it on that too. Now the plan is to monitor the website and see what kind of responses I get. An experiment.
Want to give it a try, say hello here.